Returns & Exchanges

We want you to love your SACHEU Beauty routine, which is why we offer a 30-day return window for products that don't meet your expectations. Please note that for hygiene reasons, skincare tools must be in their original, unopened packaging to be eligible for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the items in their original box and include the provided return authorization slip to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be issued to your original payment method within 7-10 business days.